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Product Details

Size Notice:

1.The US size or EUR size maybe different with your country,

   so please choose the US size according to your foot length!

2.If your foot is thick or wide,can choose one size bigger.

3.If you are not sure about the size,please contact with us.


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Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Buywise Mall (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://buywisemall.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (166 reviews)
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(166)
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K***k
23 Jul 2018

quick delivery. high quality. shoes are comfortable.

I***v
23 Jul 2018

кроссовки супер, размер подошёл идеально, спасибо продавцу очень доволен

A***g
23 Jul 2018

vergi aldilar

R***n
22 Jul 2018

до Красноярска за 3 недели. на 41 размер взял 7.5 подошли хорошо. не супер конечно,но за такую сумму пойдет.

A***o
22 Jul 2018

качество отличное, но надо было брать на размер меньше, сам виноват перестраховался

S***a
21 Jul 2018

Пришли за 2 недели , качество хорошее, подошли по размеру , идут размер в размер. Отслеживались. Продавца рекомендую

S***a
20 Jul 2018

Las zapatillas son geniales, muchas gracias.

Customer
20 Jul 2018

Доставка быстрая! Качество соответствует. Очень рекомендую!

W***e
19 Jul 2018

Very Good quality~ Thank You!

I***v
19 Jul 2018

Han llegado rápido y buena calidad

A***v
18 Jul 2018

Одни брал жене одни себе все подошло

V***c
18 Jul 2018

кроссы на вид хорошие. на мой 43рр. 8.5 брал. по ношу посмотрю. а так интересные проверим на пробежках

S***g
17 Jul 2018

좋아요 사이즈도 정확함

S***s
17 Jul 2018

love them.

S***a
16 Jul 2018

нормальные кроссовки, но скрипят при ходьбе. За такую цену довольно не плохо.

Y***g
15 Jul 2018

very nice shoes . But just 0.5 size smaller . next time I will order slightly bigger

Customer
13 Jul 2018

nice shoes I like this

R***i
13 Jul 2018

все очень понравилось

Customer
12 Jul 2018

Nos encantan...son mas bonitas aun que en la foto

S***n
12 Jul 2018

Размер 42,5 заказал 45 подошли идеально), качество хорошее, подошева мягкая я думал что будет подтверже. Вешу 100кг мне слишком проминается, а так отличные кроссы

A***v
12 Jul 2018

на вид прикольные. на свой 41 заказал 42. по размеру подошло. дальше будем посмотреть

A***o
12 Jul 2018

maravillosas muy bonitas envio muy rapido muchisimas gracias

Customer
10 Jul 2018

8,5 size is the 42eu

L***o
10 Jul 2018

Muito bom o tênis. Tô muito satisfeito.

N***z
10 Jul 2018

I liked them more than I thought and I loved the material as well. their comptable.

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